CandleXchange allows you to enjoy creating a relaxing & welcoming home environment without cluttering your home or adding the empty containers to landfill
With our unique Return & Swap system, we reuse every empty container you return, creating zero landfill and making your next fragrance 30% cheaper!
Making the luxury of home fragrances more affordable, zero landfill and accessible for everyone.
Most candle and diffuser containers are made of materials that cannot be recycled.
Every time you ‘Return & Swap’ your candle with CandleXchange, you’re saving on average 1kg of glass (and packaging) from ending up in landfill as well as 30% on your next purchase!
Every time you ‘Return & Swap’ your fragrance with CandleXchange, you’re saving on average 1kg of glass (and packaging) from ending up in landfill.
Our slow-burning pure soy wax candles produce no nasties like the toxic fumes produced by paraffin wax. That makes them healthier for your home and better for the environment.
When you send us your used containers from other brands instead of landfill, we refill them and donate them to social causes including the survivors of domestic violence.
How Return & Swap Works
Choose your fragrance & size
Receive your carbon-neutral delivery right to your door
After using, order your new fragrance then return your empty container using the same packaging and the included pre-paid return label
Save 30% on your next
fragrance & start again!
As seen in
Real Customer Reviews
Like fresh sheets
The Ocean Breeze makes me feel like I've jumped into fresh sheets. So clean and refreshing. I cannot wait to try the others. And all done sustainably, because when I am done I get to hand back and get a new refill and a discount on my next candle! How good is that?!
Australian Bush is amazing
Australian Bush is a great choice for a home office. Really helps to create a sense of calm and focus. So awesome that when it's empty, I can return the container, waste-free. Great win for the environment as well as the cost of living with the return refund! Thank you CandleXchange!
Perfect corporate gift
CandleXchange made the perfect lock down gift for our employees around Australia. Logistically the process was seamless. Even better, the conscious effort to achieve a sustainable impact was important for us individually and as a business. Thank you for making this positive impact on all of us.
Thank you for the fast delivery to Melbourne.
My study now smells divine with the Australian Bush – love this fragrance!
Tips to lighting the way to a greener future
When it comes to candles, the type of wax used is just as important as the fragrance. And when it comes to wax, there are two main options: natural soy wax and soy blend. So, what's the difference, and why do we choose natural soy wax for our candles?Read more
Reuse is one of the three R's of sustainability (Reduce, Reuse, Recycle), and it's a practice that has become increasingly important in recent years. At CandleXchange, we believe in the power of reuse, which is why we offer a unique burn and swap program that allows customers to reuse their candle containers.Read more
Your first candle burn is a crucial moment in the life of your candle, as it sets the stage for how it will burn in the future. In this blog, we'll explain why your first candle burn is so important and how to make the most of it.Read more
Candles bring warmth and comfort to our homes, but did you know that they can also bring hope and support to those in need? Introducing UpCandle, an innovative program that not only provides high-quality candles to those in need but also supports the circular economy through upcycling.Read more
Soy candles are a popular choice for those who want to enjoy the benefits of candle lighting while also being mindful of their impact on the environment. Soy candles are made from soy wax, which is a renewab...Read more
Pre loved candles lighting up a new home for survivors of domestic violence
Cupboards full of used candle containers? Why not donate for good?
We welcome you to donate your old candle containers.
We will refill and donate to organisations supporting survivors of domestic violence, when setting up a new home.
We ask that only good quality candle containers are donated to ensure we can provide a gift you would be happy to receive.
Frequently Asked Questions
Soy wax is made from soy beans, which are a renewable crop, and the by-product soy bean husks are biodegradable.
Paraffin wax is a by-product of the oil industry, which is not renewable and energy intensive to produce.
That makes Soy wax a big win for the environment!
Soy wax is actually denser than paraffin wax and burns cooler. That means a soy wax candle will typically burn for longer. In fact, soy wax has been shown to burn 30-50% longer than paraffin wax.
Longer burning times means better value for money – which is a big win for your hip pocket!
You can swap your candle in store at CandleXchange Balgowlah store, or with partner stockists.
You can also swap your candle online by selecting SWAP when selecting your candle and we will courier your new candle to your door.
Then return your empty container using the same packaging and the included pre-paid return label
To ensure the longevity and a quality burn of your candle, we suggest you follow recommended burn times to ensure full burn of your candle.
300g - 45mins first burn
400g - 1.5hour first burn
1.5kg - 2.5hrs first burn
We do not recommend burning your candle for longer than 4 hours.Soy wax has a memory so if you don’t achieve a full burn, your candle is likely to tunnel.
The first time you burn your candle, burn the candle long enough so that the wax melts all the way to the side of the candle. The soy wax has a memory and will remember where it has burned to when you next light it.
The black soot is carbon coming off your wick. To avoid this soot, trim your wicks to about 0.5cm before every burn and avoid burning your candles longer than 4 hours each time.