Thank you so much for joining the CandleXchange family!

Every time you create a natural and luxurious home ambience with our ‘Return & Swap’ range, you’re stopping up to 1kg of non-recyclable containers from entering landfill.

With your help, we plan to prevent 1 million containers and 100 tonnes of packaging waste from entering landfill by 2030.

Below we have included everything you need to know about burning, caring and swapping your candles.

From the entire team at CandleXchange, we truly appreciate your support on this mission. 

Every order is a step closer to a more environmentally friendly (and cheaper) way to use candles every day.

We are thrilled to be a part of your sustainable journey.

Love Hayley & Karen, Co-Founders

How to swap

You can swap your CandleXchange fragrances at partner stockists or online.

When ordering online, we will courier your new fragrance and include a return paid label to return your used fragrance in the same box at no additional cost.

With your help, we plan to prevent 1 million containers and 100 tonnes of packaging waste from entering landfill by 2030.

Your first burn

To ensure the longevity and a quality burn of your candle, we suggest when lighting for the first time, burn for the recommended minimum time.

Recommended burn times by candle size can be found here.

Caring for your candle

Click here for a few simple tips to extending the life of your candle.