How to exchange your CandleXchange candle
How to exchange in person
It's easy to exchange your CandleXchange candles in person at our flagship store
Shop 47, 197-215 Condamine Street Balgowlah 2093
CandleXchange candles can also be exchanged at the following locations
Shop 47, 195-217 Condamine St
56 Willoughby Rd, Crows Nest NSW 2065
How to exchange online
It's easy to exchange your CandleXchange candle online - simply follow the steps below.
Ensure you select ‘Exchange old container for new candle’ when adding your new candle to your cart.
A courier will deliver your new packaged candle with a return postage label included.
Use the same packaging to box up your old container, add your label and email us when ready. We will arrange a courier – all covered in your initial $10 postage fee.
We will refund the exchange discount when we receive the old container.