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How to exchange your CandleXchange candle

How to exchange in person

It's easy to exchange your CandleXchange candles in person at our flagship store

Shop 47, 197-215 Condamine Street Balgowlah 2093

CandleXchange candles can also be exchanged at the following locations

Balgowlah Sanctuary

Stockland Balgowlah
Shop 47, 195-217 Condamine St
Balgowlah, NSW


House of Huggelig logo

House of Hyggelig

Stockland Green Hills
Shop 1038, Molly Morgan Way
East Maitland, NSW


Bundlfresh logo

Bundlfresh Northern Beaches


Organic Ave Marketplace logo

Organic Avenues

2/1 Bilambee Avenue
Bilgola Plateau NSW 2107



Shop 1 / 716 New South Head Rd
Rose Bay NSW 2029, Australia



56 Willoughby Rd, Crows Nest NSW 2065

How to exchange online

It's easy to exchange your CandleXchange candle online - simply follow the steps below.

Ensure you select ‘Exchange old container for new candle’ when adding your new candle to your cart.

A courier will deliver your new packaged candle with a return postage label included.

Use the same packaging to box up your old container, add your label and email us when ready. We will arrange a courier – all covered in your initial $10 postage fee.

We will refund the exchange discount when we receive the old container.